Free Delivery For Order Over 399 SR | توصيل مجاني للطلبات فوق ٣٩٩ ريال

Return And Exchange Policy

Return and exchange policy 

  • Return and Exchange within two days from delivered time, a request for return & exchange is made through the website in the return request field.

  • Items must be in packing condition including original tag
  • Customer will be responsible for any fees involved in return and exchange service
  • The specified period for the shipping company to receive the shipment from the customer is five days, and when it is not delivered, an extra 48-hour deadline will be given to the customer to ship the order himself To the branch.

  • If the period specified exceeded without delivering the order to the courier, the request will be considered canceled.

  • Refund of money takes from 2 to 7 working days from the date of arrival of the goods to the store and after ensuring their condition and compliance with the policy.
  • Return fee will be deducted from refunded amount in case of order canceled after shipment out for delivery, refusal to receive the shipment or customer not responding to the courier company.